1. Introduction

ParkHill Luxury Accommodation (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us during your stay or when interacting with our services. By using our accommodations, services, or website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of personal information when you stay at our luxury accommodation or interact with our services:

  • Guest Information: When you make a reservation or engage with our accommodation, we may collect your name, contact information, payment details, accommodation preferences, and any additional information necessary for your stay.
  • Website Usage: When you visit our website, we may collect information about your browsing activity, such as your IP address, browser type, referring pages, and pages visited, to enhance your online experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Guest Services: Your information is used to facilitate reservations, provide accommodations, and deliver guest services during your stay.
  • Customer Support: Your information helps us address any inquiries, special requests, or concerns you may have during or after your stay.
  • Website Improvement: We analyze website usage data to enhance and customize our online platform for a better user experience.

4. How We Protect Your Information

We employ security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your data is securely stored and only accessible by authorized personnel. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or share your personal information with third parties without your consent. Your data may be shared with trusted service providers who assist us in providing guest services, managing reservations, or enhancing our website. These third parties will only access your information as necessary to perform their duties and are obligated not to disclose or use it for any other purpose.

6. Your Choices

You have the right to:

  • Access and correct the personal information we hold about you.
  • Opt out of receiving promotional communications from us.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your experience at ParkHill Luxury Accommodation, please contact us using the information provided on our website or during your stay.

Thank you for choosing ParkHill Luxury Accommodation. We respect your privacy and are committed to safeguarding your personal information while providing a comfortable and enjoyable stay at our luxury accommodations.